Return/Refund
Return & Refund Policy
60-Day Hassle-Free Returns
At Minoxidil Bay, your satisfaction is our priority. We offer a 60-day return policy, giving you peace of mind with every purchase.
You have 60 days from the date of delivery to request or initiate a return.
Free Return Shipping
We provide free return shipping on all eligible returns within Canada—no hidden fees or extra costs.
Refund Eligibility
We accept returns for a full refund, whether the product is:
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Unopened or opened
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Used or unused
Our goal is to make your experience completely risk-free.
How to Start a Return
To initiate a return, simply contact our support team:
Please include your order number and reason for return (optional), and our team will guide you through the process quickly and efficiently.
Refund Process
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Once your return is received and processed, a full refund will be issued to your original payment method
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Refunds are typically processed within a few business days after receiving the returned item
Our Commitment to You
We stand behind our products and are committed to providing a stress-free, customer-first experience. Whether you're trying Minoxidil for the first time or continuing your routine, you can shop with confidence.
Questions?
If you have any questions regarding returns or refunds, don’t hesitate to reach out: